How long is a patient’s EHR stored on the MedMatch platform?
Uploaded patient records are stored up to 30 days or until the information is downloaded by the authorized user. Demographic information about the patient remains on the MedMatch platform indefinitely.
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What if my patient does not have a phone?
Please have the patient provide a trusted phone number of someone they are willing to trust with their health information. Otherwise, please use your usual office protocol for reminding patients of their appointments. Email appointment reminder for ...
How does MedMatch work?
MedMatch is an enhanced network of highly qualified healthcare professionals. Accessible in the cloud, any time and anywhere. MedMatch uses innovative, cloud-based technology to improve doctor referrals, increase office efficiency, improve patient ...
Is my patient data safe?
At MedMatch, we take data security seriously. All data is hosted on one of the world's most secure sites at AWS. Data stored at rest in the underlying storage is encrypted with 256 bit keys, as are its automated backups. Connection between you and ...
Does MedMatch integrate with my EHR?
Yes, MedMatch has meaningful integration with certain Electronic Health Record (EHR) applications. Please contact support to see if MedMatch integrates with your platform.
Can my patient opt out of SMS texting?
Yes, simply do not enter the patient's phone number. It is not required.