Is my information safe?

Is my information safe?

MedMatch uses  the most secure electronic data storage, transmission and management platform and software. Measures have been implemented to secure and prevent data breach. Similarly, MedMatch has implemented data breach and notification protocols.
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    • Is my patient data safe?

      At MedMatch, we take data security seriously. All data is hosted on one of the world's most secure sites at AWS. Data stored at rest in the underlying storage is encrypted with 256 bit keys, as are its automated backups. Connection between you and ...
    • Is MedMatch HIPAA compliant?

      MedMatch follows the Health and Human Rights (HHS) office of Civil Rights (OCR) recommendations for staying HIPAA compliant by performing the following quarterly audits: Security Risk Assessment Privacy Standards Audit HITECH Subtitle D Privacy Audit ...
    • How does MedMatch work?

      MedMatch is an enhanced network of highly qualified healthcare professionals. Accessible in the cloud, any time and anywhere. MedMatch uses innovative, cloud-based technology to improve doctor referrals, increase office efficiency, improve patient ...
    • How do I recover my username?

      Please email support with your name, practice information and your MedMatch Administrator's email 
    • How long is a patient’s EHR stored on the MedMatch platform?

      Uploaded patient records are stored up to 30 days or until the information is downloaded by the authorized user. Demographic information about the patient remains on the MedMatch platform indefinitely.